A Structured Process.
Every Time.
Our operating model is built around a defined 6-step process from inquiry to settlement, with documented controls and full accountability at every stage.
Clarity before commitment.
Every transaction follows the same structured process. There are no shortcuts, no undocumented arrangements, and no ambiguity about who is responsible for what. This consistency is what allows us to deliver reliably across different ports, suppliers, and market conditions.
From inquiry to settlement.
Inquiry & Qualification
Client submits a procurement inquiry. We confirm vessel details, port, grade, quantity, and required delivery window. Counterparty onboarding is completed before any commercial terms are discussed.
Market Assessment
Our trading desk assesses current market conditions, supplier availability, and pricing across the relevant hub. We provide a competitive indication within the agreed response window.
Offer & Confirmation
A formal offer is issued with confirmed supplier, grade, quantity, delivery window, and commercial terms. Client confirmation triggers the nomination process.
Nomination & Coordination
We nominate to the supplier and coordinate all logistics: barge scheduling, port agent liaison, and delivery window management. All parties receive written confirmation of the delivery plan.
Delivery & Documentation
Physical delivery is executed. We collect and verify the Bunker Delivery Note, quality certificate, and delivery confirmation. Documentation is archived and provided to the client.
Invoice & Settlement
Invoice is issued against confirmed delivery. Payment terms are as agreed. Any quantity or quality discrepancies are flagged immediately and managed through our claims process.
Built-in controls.
Not afterthoughts.
Our operating controls are embedded into the transaction process, not applied as a separate compliance layer. Every stem is subject to the same set of controls, regardless of size, urgency, or counterparty.
This consistency is what allows institutional counterparties, ship managers, and fleet operators to rely on us as a structured procurement partner.
Counterparty onboarding and KYC/KYB before any commercial engagement
Defined credit limits reviewed on a regular basis
Sanctions screening applied to all counterparties and transactions
Supplier qualification before any new supply relationship is activated
Written confirmation required at each stage of the transaction lifecycle
Full documentation archive maintained for every completed stem
Defined dispute workflow with tracked escalation paths and timelines
What you can expect.
Predictable Execution
The same structured process on every stem. No surprises, no undocumented arrangements. You know what to expect before the transaction begins.
Full Documentation
BDNs, quality certificates, and delivery confirmations collected and archived on every stem. Available on request for port state control, audits, or insurance purposes.
Single Point of Accountability
One counterparty responsible for the full transaction lifecycle. No finger-pointing between brokers, suppliers, and agents. We own the outcome.
Ready to work with us?
Contact our trading desk to discuss your procurement requirements. All enquiries are handled with discretion.